Gallardo Hire will endeavour to get the customer to the destination safely and on time. All customers will need to allow and be prepared for any accidents, traffic hold ups, weather, illness or vehicle breakdowns that may occur on the day and allow for extra time on the road. We cannot be held liable for those circumstances which are beyond our control. The customer acknowledges and understands that Gallardo Hire is permitted from all claims and demands of every kind arising out of the hiring including liability which may arise in respect of any accident or damage to property or injury to any person of whatever nature or kind. The customer agrees that Gallardo Hire will have no responsibility or liability for any loss or damage to any property of the customer. The customer acknowledges they will incur costs for any damages, including cleaning costs caused to the vehicle subject of the hire incurred by negligence and recklessness by the customer, its invitees, or agents. As stated on our booking form, the customer acknowledges by returning the completed booking form with deposit as cleared funds, the customer has read and understands all the terms and conditions attached here.
Agreed Price
The Agreed Price is the price to be paid for the journey as agreed between Gallardo Hire and the customer. The times, route and other details of the journey are stipulated on the Booking Confirmation. Any requests to modify any of these details should be made to us at least a week in advance of the date of travel and we will endeavour to accommodate minor changes to the customer’s requirement, subject to our ability to do so.
Vehicle Supplied
Gallardo Hire will endeavour to provide the vehicle requested by you. In the unlikely event that we are unable to do so we reserve the right to provide a substitute vehicle of similar type and capacity.
Payment
All bookings are confirmed by a non-refundable deposit of 30%. The balance is due for payment 30 days before the date of hire. The agreed payment method appears on the booking confirmation. Any exceptions to this policy will appear on the booking confirmation and will have been discussed at the time of booking. Any cancellations received 3 months prior to the required booking date will attract full payment.
Additional Charges
Overtime
The hire agreement between us includes specified pick up and return times and/or
duration of hire. Where these times are not adhered to, we may incur additional
costs. We reserve the right to add additional charges should the times agreed between us are not adhered to by the customer. The overtime rate that will be
charged will be $500.00 per hour.
Payment of all overtime charges must be settled before the end of the hire. We will
accept cash or debit card on the day. In the event that payment of overtime charges
cannot be made on the day of hire, the customer agrees that the amounts will be
charged to the credit or debit card with which the booking deposit was paid. The
amount will be charged within the 24 hours of service provided to customer.
Damages
We reserve the right to charge the customer for any damage made to the vehicles
under Gallardo Hire or any of its equipment caused by the customer or members
of your party.
Cancellation of Booking
Cancellation must be received prior to the 3 months of the scheduled event and must be received in writing via email. The deposit will be forfeited to cover cost and losses. If cancellation is received within the 3 months of the scheduled booked event, the total hire fee will become payable in full. All deposits and payments are non-transferable. Strictly no refunds. Once you have confirmed and agreed your booking sheet outlining your Schedule for the day, any required changes must be notified to us in writing 30 days prior to the booked event date. In the event that we are notified of any changes within 30 days of the booked event date, we reserve the right to refuse any such changes due booking schedules.
Behaviour
It is the customer’s responsibility to behave in an acceptable manner. All vehicles are strictly non-smoking, and seat belts must be always worn. Driver discretion applies to behaviour described as unruly or unacceptable. The customer must also be in a fit state to travel.
Lost Property
Unfortunately, Gallardo Hire will not take responsibility for the loss of property left in the vehicle at any time or under any circumstances. It is the customers responsibility to ensure all their belongings are taken from the vehicle end of service.
Breakdown
In the unlikely event of breakdown or the car being rendered unserviceable (for example, in the event of collision), we will use our best endeavours to provide a back-up vehicle or vehicles as quickly as possible. However, we cannot be held liable for any consequential loss incurred as a result of vehicle breakdown or similar unavailability.
Final Terms
These Terms and Conditions shall be governed by, performed under, and construed in accordance with the laws but not the conflict of law provisions of the State of New South Wales. By making a booking you hereby agree to abide by these Terms and Conditions.
